Policies
Rental & studio policies.
The terms behind a smooth shoot — booking, insurance, payment, cancellation, and studio use.
Booking, estimates & reservations
Studio-only sessions (and the studio plus a preconfigured lighting kit) can be booked directly online. Gear and custom productions go through a written estimate.
Nothing is reserved or guaranteed until you have (1) a rental account on file, (2) an approved estimate, and (3) a paid deposit or invoice. Estimates expire after five days. Minimum rental is $100.
Payment & deposits
A 50% deposit is required for rentals over $3,000; smaller rentals are paid in full to confirm.
A card processing fee of 3% applies; ACH payments incur a 1% fee.
Insurance
For all rentals we must have either a certificate of insurance on file or a separate credit-card authorization for the full replacement value of your rental prior to gear pickup.
First-time on-location renters register a rental account once, including a driver's license scan and two trade references.
Liability waiver
Studio and on-location use requires a signed liability waiver. You're responsible for the gear and space while in your care; damage, loss, or excessive cleaning may be billed.
Cancellation & rescheduling
Reschedule or cancel a studio booking up to 72 hours before your start time for a full credit on file. Inside 72 hours, the booking is non-refundable but rebookable for up to 60 days.
Members have a more flexible window — full details are in the membership terms.
Studio use
The cyclorama is provided on an as-is basis; a repaint is $175 plus paint at cost if a shoot marks it up. Large film/video productions or training may incur a power charge.
Please return the space and grip to the condition you found them. Off-hours access and Denver-metro delivery are available for an additional fee.
Privacy
We collect the contact and billing information needed to set up your account, fulfill bookings, and reach you about a shoot. We don't sell your personal information.
Disclaimer
Information on this site is provided in good faith and may change. Pricing and availability are confirmed in writing on your estimate or booking.
Questions about a specific booking? Get in touch.
